1.               Introduction

1.1           We are committed to protecting and respecting your privacy.

1.2       This Privacy Policy (together with our Terms of Use and Trading Terms (if applicable)) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

1.3        For the purpose of European Union Data Protection legislation, we (as defined and detailed in our Site) are the data controller.

2.              Information we may collect from you

2.1        We may collect and process the following data about you:

2.1.1    details of transactions to fulfil your orders;

2.1.2    information that you provide by filling in forms on our Site. 

2.1.3    communications you send to us, for example to report a problem ;

3.              How we process and store your information

3.1           The data that we collect from you is processed by us. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. All information you provide to us is stored securely.

3.2          Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. Remember to close your browser when you have finished your user session. This will help to ensure that others do not access your personal information if you share your computer or use a computer in a public places such as a library or internet café.

4.             Uses made of the information

4.1        We use information held about you in the following ways:

4.1.1     to carry out our obligations arising from any contracts entered into between you and us, for example to fulfil your orders;

4.1.2     to provide you with information, products or services that you request from us, where you have indicated that you wish to be contacted for such purposes by post, email, SMS, telephone or other means of electronic communication;

4.1.3     to ensure that content from our Site is presented in the most effective manner for you and for your computer;

4.1.4        to notify you about changes to our service.

5.        Your rights

5.1       You have the right to ask us not to process your personal data for marketing purposes. You can also exercise the right at any time by contacting us using the details set out on our Site.

6.        Access to your information

6.1       The General Data Protection Regulation 2018 gives you the right to access information held about you. Your right of access can be exercised in accordance with that Act. Any access request may be subject to a fee not exceeding £10 to meet our costs in providing you with details of the information we hold about you.

7.        Changes to this Privacy Policy

7.1       We may update this Privacy Policy from time to time so you may want to check it each time you give us personal information.

8.         How to contact us

8.1       If you have any questions, comments or requests regarding this Privacy Policy, please feel free to contact us by using the details set out on our Site.